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Cookie Policy

How we use cookies and similar technologies

Last Updated: August 27, 2024

Effective Date: August 27, 2024

1. Introduction

This Cookie Policy explains how Blissful Trek Limited ("we," "our," or "us") uses cookies and similar technologies when you visit our website blissful-trek.com (the "Website"). This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Website, you consent to our use of cookies as described in this policy, unless you have disabled them as explained below.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognize your device and store information about your preferences or past actions, making your next visit easier and the website more useful to you.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our Website. They enable core functionality such as:

  • Security and authentication
  • Session management and user accounts
  • Form submission and data processing
  • Cookie consent preferences
  • Load balancing and website stability

Legal Basis: Legitimate interest (necessary for website functionality)

Retention Period: Session cookies or up to 12 months

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously:

  • Pages visited and time spent on each page
  • Traffic sources and user journeys
  • Popular content and search terms
  • Technical issues and error rates
  • Website performance optimization

Legal Basis: Consent

Retention Period: Up to 24 months

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Remembering your preferences and settings
  • Saved property searches and favorites
  • Language and region preferences
  • Customized content and recommendations
  • Social media integration features

Legal Basis: Consent

Retention Period: Up to 12 months

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track advertising effectiveness:

  • Personalized advertisements on our Website and other sites
  • Tracking ad campaign performance
  • Remarketing to previous visitors
  • Social media advertising integration
  • Email marketing optimization

Legal Basis: Consent

Retention Period: Up to 24 months

4. Specific Cookies We Use

4.1 First-Party Cookies

Cookie Name Purpose Type Duration
bt_session Maintains user session and login state Essential Session
bt_consent Stores cookie consent preferences Essential 12 months
bt_preferences Remembers user preferences and settings Functional 6 months
bt_searches Stores saved searches and property alerts Functional 12 months
bt_analytics Tracks website usage and performance Analytics 24 months

4.2 Third-Party Cookies

We also use third-party services that may set their own cookies:

Google Analytics

  • Purpose: Website analytics and user behavior tracking
  • Cookies: _ga, _gat, _gid
  • Privacy Policy: Google Privacy Policy

Google Ads

  • Purpose: Advertising and remarketing
  • Cookies: _gcl_au, ads-id
  • Privacy Policy: Google Privacy Policy

Facebook Pixel

  • Purpose: Social media advertising and analytics
  • Cookies: _fbp, _fbc
  • Privacy Policy: Facebook Privacy Policy

5. How We Use Cookies

5.1 Website Functionality

  • Maintaining your login session
  • Remembering your language and location preferences
  • Storing your property search criteria
  • Personalizing content based on your interests
  • Ensuring website security and preventing fraud

5.2 Analytics and Improvement

  • Understanding how visitors use our Website
  • Identifying popular content and features
  • Improving website performance and user experience
  • Testing new features and functionality
  • Troubleshooting technical issues

5.3 Marketing and Advertising

  • Showing relevant property recommendations
  • Delivering targeted advertisements
  • Measuring advertising campaign effectiveness
  • Remarketing to interested visitors
  • Personalizing email marketing content

6. Managing Your Cookie Preferences

6.1 Cookie Consent Manager

When you first visit our Website, you'll see a cookie consent banner allowing you to:

  • Accept All: Consent to all types of cookies
  • Necessary Only: Accept only essential cookies
  • Customize: Choose specific cookie categories

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.2 Browser Settings

You can also control cookies through your browser settings:

Google Chrome

  1. Go to Settings > Privacy and security > Cookies and other site data
  2. Choose your preferred cookie settings
  3. Manage exceptions for specific websites

Mozilla Firefox

  1. Go to Settings > Privacy & Security
  2. Under "Cookies and Site Data," choose your settings
  3. Click "Manage Data" to view and delete specific cookies

Safari

  1. Go to Preferences > Privacy
  2. Choose your cookie and tracking settings
  3. Click "Manage Website Data" to view stored data

Microsoft Edge

  1. Go to Settings > Privacy, search, and services
  2. Under "Cookies," choose your preferred settings
  3. Manage permissions for specific websites

6.3 Opt-Out Tools

For third-party advertising cookies, you can use these opt-out tools:

  • Google Ads: Google Ad Settings
  • Facebook: Facebook Ad Preferences
  • Industry Opt-Out: Your Online Choices

7. Impact of Disabling Cookies

7.1 Essential Cookies

If you disable essential cookies, some parts of our Website may not function properly:

  • You may not be able to log in to your account
  • Your preferences won't be saved
  • Forms may not work correctly
  • Security features may be compromised

7.2 Other Cookies

Disabling other cookies may result in:

  • Less personalized content and recommendations
  • Generic rather than targeted advertisements
  • Loss of saved searches and preferences
  • Reduced website functionality

8. Mobile Apps and Other Technologies

8.1 Mobile Applications

Our mobile applications may use similar technologies to cookies, including:

  • Device identifiers and advertising IDs
  • Local storage and application data
  • Push notification tokens
  • Analytics and crash reporting tools

8.2 Other Tracking Technologies

We may also use:

  • Web Beacons: Small images used to track email opens and website visits
  • Local Storage: Browser storage for temporary and persistent data
  • Fingerprinting: Collecting device characteristics for analytics
  • Session Recording: Recording user interactions for improvement purposes

9. International Transfers

Some of our third-party service providers may be located outside the UK and EEA. When transferring data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard contractual clauses
  • Certification schemes
  • Approved codes of conduct

10. Children's Privacy

Our Website is not intended for children under 16. We do not knowingly collect personal information from children through cookies or other means. If you believe we have collected information from a child under 16, please contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our use of cookies
  • New legal requirements
  • Improvements to our Website
  • Changes in third-party services

We will notify you of significant changes by:

  • Updating the "Last Updated" date
  • Displaying a notice on our Website
  • Sending email notifications (where appropriate)
  • Requesting new consent (where required)

12. Your Rights

Under UK data protection law, you have rights regarding cookies and tracking:

  • Right to Consent: Give or withdraw consent for non-essential cookies
  • Right to Information: Understand how cookies are used
  • Right to Access: Request information about data collected through cookies
  • Right to Deletion: Request deletion of data collected through cookies
  • Right to Object: Object to processing for marketing purposes

13. Cookie Audit and Compliance

13.1 Regular Audits

We regularly audit our use of cookies to ensure:

  • Compliance with applicable laws
  • Accuracy of cookie descriptions
  • Proper consent mechanisms
  • Data minimization principles

13.2 Compliance Standards

Our cookie practices comply with:

  • UK GDPR and Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • ICO guidance on cookies and similar technologies
  • Industry best practices and standards

14. Contact Information

If you have questions about our use of cookies or this policy, please contact us:

Data Protection Officer
Blissful Trek Limited
45 Regent Street
London, W1B 4LR
United Kingdom

Email: [email protected]
Phone: +44 20 7123 4588
Website: www.blissful-trek.com

15. Further Information

For more information about cookies and online privacy, visit:

  • UK ICO: ICO Cookies Guidance
  • All About Cookies: www.allaboutcookies.org
  • Your Online Choices: www.youronlinechoices.eu

Manage Your Cookie Preferences

You can review and change your cookie preferences at any time:

Blissful Trek

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Contact Info

45 Regent Street
London, W1B 4LR
United Kingdom

Phone: +44 20 7123 4588

Email: [email protected]

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